New York Unemployment Insurance
Unemployment insurance benefits administered by the state of New York comprise temporary weekly payments for eligible workers who have lost employment through no fault of their own.
New Yorkers who lose their jobs are strongly encouraged to apply for unemployment insurance benefits during the first week of lost employment. In New York State, employers pay contributions that fund the state’s unemployment assistance program.
New York Unemployment Services
| Website | https://dol.ny.gov |
| Private Website | New York Unemployment |
| Phone | 888-209-8124 |
| Apply Online | File a Claim |
| Weekly Certification | Certify Weekly Benefits |
| Appeal a Denial | Request a Hearing |
| Find a Local Office | Office Locations |
| Report Fraud | Suspected Fraud |
| Coronavirus Updates | https://covid19vaccine.health.ny.gov |
How To Qualify for Unemployment Insurance in New York
Eligibility can be determined once your unemployment claim is reviewed. A New York claimant who meets the following criteria is likely to be approved for New York Unemployment Insurance benefits:
Working and earning enough wages in covered employment, while working for an employer who pays unemployment insurance taxes
Becoming unemployed through no fault of your own
Being ready, willing, and able to accept work if and when it is offered
Actively engaging in a work search for each week during which you are claiming benefits
Benefit Payments and Duration
| Base Period | First 4 of the last 5 completed quarters |
| Alt Base Period | Last 4 completed quarters |
| Duration of Benefits | Weekly Payment | Maximum Benefits Amount (1 year) | |
| Min | Max | ||
| 26 weeks | $104 | $504 | $13,104 |
How Do I Apply for Unemployment Insurance in New York?
New York uses a specific system for unemployment claim submission that is guided by your last name. For example, if you are submitting a new claim for unemployment assistance, the day you should apply is based on the first letter of your last name.
A – F should file their UI benefits claims on Monday
G – N should file their UI benefits claims on Tuesday
O- Z should file their UI benefits claims on Wednesday
To submit your unemployment insurance claim, create your NY.gov account and follow the instructions that guide you through submitting your initial unemployment claim.
If you have never before submitted a UI benefits claim in the state of New York, you will need to create a PIN. Your unique PIN will be used to check the status of your claim and to submit ongoing weekly unemployment compensation claims into the direct deposit option you set up.
If you are unable to submit your unemployment insurance claim online, you also may call the state of New York’s Telephone Claim Center during business hours to file a claim. The number is 888-209-8124, and agents are available to help you Monday through Friday, 8 a.m. to 7:30 p.m. Translation services are available for claimants who file by phone.
Managing Your Unemployment Benefits
Once you have filed a claim for benefits, you also must continue to claim a weekly benefit for each week you are unemployed and meet eligibility requirements. You also will see this process referred to as certifying for benefits.
As soon as you receive notice that your claim has been approved, you will be given your benefit amount and you may begin submitting weekly claims online. You must continue to submit this certification for each week you remain unemployed so that you continue to receive weekly unemployment compensation.
During this process, you will answer questions to confirm that you were unemployed for all or some portion of the previous week and that you met all other eligibility requirements for receiving benefits – such as continuing to look for suitable work.
Filing an Appeal
If your claim for benefits is denied, you then have 30 days to submit a request for appeal to the New York State Department of Labor. Your statement of appeal should clearly outline the reasons you believe the decision to deny your benefits is a mistake. An employer also has the same opportunity to file an appeal if unhappy with the decision regarding an employee claim decision.
After your request for appeal is received, you will be asked to participate in a hearing before an administrative law judge, during which you will answer questions related to your claim. The administrative law judge then will also review all pertinent documents before issuing a decision about your appeal.
How Do I Report Fraud?
The New York State Department of Labor works hard to protect the integrity of the state agency and all of its programs. In addition, the department works closely with local, state, and federal law enforcement agencies, other government agencies, claimants, and employers across New York State and around the United States to stop fraudulent claims for UI benefits.
If you suspect someone of fraudulently collecting UI benefits, whether through identity theft or by providing other misinformation, you are strongly encouraged to submit an unemployment fraud report online.
New York Unemployment Office Locations
| Albany Career Central | 175 Central Avenue Albany, NY 12206 | 518-462-7600 |
| Albion Unemployment Office | 458 West Avenue Suite 3 Albion, NY 14411 | 585-589-5335 |
| Amsterdam Workforce Solutions | 2620 Riverfront Center Amsterdam, NY 12010 | 518-842-2240 |
| Cayuga Works Unemployment Office | 199 Franklin Street Suite 204 Auburn, NY 13021 | 315-253-1590 |
| Saratoga County Unemployment Office | 152 West High Street Ballston Spa, NY 12020 | 518-884-4170 |
| Unemployment Office – Batavia | 587 East Main Street Suite 100, Eastown Plaza Batavia, NY 14020 | 585-344-2042 |
| Bath Unemployment Office | 117 East Steuben Street Bath, NY 14810 | 607-776-7712 |
| Allegany County Employment Center | 7 Wells Lane Belmont, NY 14813 | 585-268-9240 |
| Bronx Workforce1 Unemployment Office | 400 East Fordham Rd. 8th Floor Bronx, NY 10458 | 718-960-7901 |
| Unemployment Office Bronx – Hunts Point | 1029 East 163rd Street 3rd Floor Bronx, NY 10459 | 718-542-6777 |
| Brooklyn Workforce 1 Unemployment Office | 9 Bond Street 5th Floor Brooklyn, NY 11201 | 347-296-8010 |
| NYS Employment Services | 250 Schermerhorn Street Brooklyn, NY 11201 | 718-613-3760 |
| St. Nicholas Alliance | 790 Broadway 2nd Floor Brooklyn, NY 11206 | 718-302-2057 |
| Buffalo Downtown – Unemployment Office | 284 Main Street Buffalo, NY 14202 | 716-851-2600 |
| Buffalo Employment and Training Center | 77 Goodell Street First Floor Buffalo, NY 14203 | 716-856-5627 |
| Finger Lakes Works | 3010 County Complex Drive Canandaigua, NY 14424 | 585-396-4020 |
| Unemployment Office – Canton | 80 State Highway 310 Suite 8 Canton, NY 13617-1498 | 315-386-3276 |
| Putnam Workforce Partnership | 110 Old Route 6 Building 3 Carmel, NY 10512 | 845-808-1651 |
| Cobleskill Workforce Solutions Center | 795 E Main Street Suite 4 Cobleskill, NY 12043 | 518-234-4254 |
| Cortland Works Unemployment Office | 99 Main Street Cortland, NY 13045 | 607-756-7585 |
| CDO Workforce | 1 Court House Square Suite 3 Delhi, NY 13753 | 607-832-5777 |
| Chautauqua Works | 407 Central Avenue Dunkirk, NY 14048 | 716-366-9015 |
| Elizabethtown One Work Source Center | 7572 Court Street Suite 2; PO Box 848 Elizabethtown, NY 12932 | 518-873-3207 |
| Elmhurst Workforce1 Unemployment Office | 90-02 Queens Blvd. Elmhurst, NY 11373 | 718-321-6307 |
| Elmira Unemployment Office | 318 Madison Ave Elmira, NY 14901 | 607-733-7131 |
| LEAP | 383 Broadway Suite B010 Fort Edward, NY 12828 | 518-746-2391 |
| Oswego County Workforce | 200 North Second Street Fulton, NY 13069 | 315-591-9000 |
| Livingston County Center | 6 Court Street Room 105 Geneseo, NY 14454 | 585-243-7047 |
| Finger Lakes Works – Geneva | 795 Canandaigua Road Geneva, NY 14456 | 315-789-1771 |
| Warren County Unemployment Office | 333 Glen Street, Suite 300 Glens Falls, NY 12801 | 518-743-0925 |
| Gloversville Workforce Solutions | 43-47 North Main Street Gloversville, NY 12078 | 518-842-3676 |
| Employment Center Suffolk County | 725 Veterans Memorial Highway Building 17 Hauppauge, NY 11788 | 631-853-6600 |
| Hempstead Unemployment Office | 50 Clinton Street Suite 400 Hempstead, NY 11550 | 516-485-5000 |
| Herkimer Unemployment Office | 320 N Prospect Street Herkimer, NY 13350 | 315-867-1400 |
| Hicksville Unemployment Office | 301 West Old Country Road Hicksville, NY 11801 | 516-934-8532 |
| Hornell Unemployment Office | State Office Building 107 Broadway Hornell, NY 14843 | 607-324-8388 |
| Columbia Greene Workforce | 4400 Route 23 Columbia Greene College Hudson, NY 12534 | 518-828-4181 |
| Hamilton County Center | 135 White Birch Lane Indian Lake, NY 12842 | 518-648-6131 |
| New York Unemployment Office – Ithaca | 171 East State Street Center Ithaca, Suite 241 Ithaca, NY 14850 | 607-272-7570 |
| Queens Workforce1 Unemployment Office | 168-25 Jamaica Avenue 2nd Floor Jamaica, NY 11432 | 718-557-6755 |
| Workforce1 Unemployment Office | 168-46 91st Avenue 2nd Floor Jamaica, NY 11432 | 718-577-2194 |
| Chautauqua Works | 4 East 3rd Street Jamestown, NY 14701 | 716-661-9553 |
| Broome-Tioga Workforce New York | 501 Reynolds Road Johnson City, NY 13790 | 607-778-2136 |
| Ulster County Unemployment Office | 535 Boices Lane 521 Boices Lane Kingston, NY 12401 | 845-443-8066 |
| Lockport WorkforceOne Center | 272 South Transit Street Lockport, NY 14094 | 716-433-6766 |
| The Workplace – Lewis County | 5274 Outer Stowe Street PO Box 193 Lowville, NY 13367 | 315-376-5800 |
| Finger Lakes Works | 1519 Nye Road Suite 601 Lyons, NY 14489 | 315-946-7270 |
| Malone One Work Source Center | 158 Finney Boulevard Malone, NY 12953 | 518-481-5755 |
| Massapequa Unemployment Office | 977 Hicksville Road Massapequa, NY 11758 | 516-797-4560 |
| Massena Unemployment Office | 35 Glenn Street Massena, NY 13662 | 315-769-3596 |
| Orange Works Unemployment Office – Middletown | 18 Seward Ave 1st Floor Middletown, NY 10940 | 845-360-0310 |
| Sullivan County Unemployment Office – Monticello | 50 North Street Monticello, NY 12701 | 845-794-3340 |
| CSS Workforce NY Unemployment Office | 323 Owego Street Unit 11 Montour Falls, NY 14865 | 607-535-6840 |
| Career & Educational Consultants Inc | 247 West 30th Street 2nd Floor New York, NY 10001 | 212-643-8845 |
| Lower Manhattan Unemployment Office | 199 Church Street 3rd Floor New York, NY 10013 | 212-775-3771 |
| NYC Business Solutions | 79 John Street 2nd Floor New York, NY 10038 | 212-618-8914 |
| Upper Manhattan Unemployment Office | 215 West 125th Street 6th Floor New York, NY 10027 | 917-493-7054 |
| Orange Works Unemployment Office – Newburgh | 3 Washington Center The Maple Bldg 4th Floor Newburgh, NY 12550 | 845-568-5090 |
| Niagara`s WorkSourceOne | 1001 Eleventh Street Niagara Falls, NY 14301 | 716-278-8108 |
| CDO Workforce Center – Chenango County | 1 O`Hara Drive Norwich, NY 13815 | 607-334-2201 |
| Rockland County Unemployment Office | 131 N. Midland Avenue Nyack, NY 10960 | 845-770-2900 |
| Ogdensburg Unemployment Office | 1031 Paterson Street Ogdensburg, NY 13669 | 315-393-4600 |
| Cattaraugus Unemployment Office – Olean | 175 North Union Street Olean, NY 14760 | 716-373-1880 |
| CDO Workforce Center | 12 Dietz Street Oneonta, NY 13820 | 607-432-4800 |
| SUNY ERIE Unemployment Office | 4041 Southwestern Blvd Building 6 Orchard Park, NY 14127 | 716-270-4465 |
| Tioga Unemployment Office | 1062 State Route 38 PO Box 108 Owego, NY 13827 | 607-687-8500 |
| NYSDOL Unemployment Office – AJC | 160 South Ocean Avenue Patchogue, NY 11772-3719 | 631-687-4800 |
| Finger Lakes Works – Yates | 417 Liberty Street Suite 2051 Penn Yan, NY 14527 | 315-536-5140 |
| Wyoming County Community Action | 6470 Rt 20A Suite 1 Perry, NY 14530 | 585-237-2600 |
| Plattsburgh OneWorkSource Center | 194 US Oval Plattsburgh, NY 12903 | 518-561-0430 |
| Dutchess One Stop Unemployment Office | 191 Main Street Poughkeepsie, NY 12601 | 845-473-9000 |
| Rochester Unemployment Office | 276 Waring Road Department of Labor Rochester, NY 14609 | 585-266-7760 |
| RochesterWorks! Unemployment Office | 100 College Avenue Suite 200 Rochester, NY 14607 | 585-258-3500 |
| Veterans Outreach Center | 447 South Avenue Rochester, NY 14620 | 585-546-1081 |
| One Stop Center – Rome | 300 West Dominick Street Suite 1 Rome, NY 13440 | 315-356-0662 |
| Schenectady County Training Center | 797 Broadway Schenectady, NY 12305 | 518-344-2737 |
| CDO Workforce | 21 Liberty Street Sidney Civic Center Sidney, NY 13838 | 607-832-5776 |
| Staten Island Unemployment Office | 120 Stuyvesant Place Third Floor Staten Island, NY 10301 | 718-285-8463 |
| Rockland County Unemployment Office | 145 College Road Brucker Hall 1st Floor Suffern, NY 10901 | 845-406-6450 |
| CNY Works Incorporated | 960 James Street Syracuse, NY 13203 | 315-473-8250 |
| Rensselaer County Unemployment Office | 1600 7th Avenue Ned Pattison Office Bldg Troy, NY 12180 | 518-270-2860 |
| Unemployment Office – Utica | 207 Genesee Street NY State Office Building Utica, NY 13501 | 315-793-2229 |
| Madison County Unemployment Office | 133 N. Court Street P.O. Box 609 Wampsville, NY 13163 | 315-363-2400 |
| Warsaw One-Stop | 448 North Main Street Warsaw, NY 14569 | 585-786-3145 |
| Finger Lakes Works – Seneca | One DiPronio Drive Waterloo, NY 13165 | 315-539-1800 |
| The WorkPlace – Jefferson County | 1000 Coffeen Street Watertown, NY 13601 | 315-782-9252 |
| White Plains Unemployment Office | 120 Bloomingdale Road 2nd Floor White Plains, NY 10605 | 914-995-3910 |
| SUNY ERIE Unemployment Office | 6205 Main Street Gleasner Hall, Room 166 Williamsville, NY 14221 | 716-270-4444 |
| Williamsville Unemployment Office | 4175 Transit Road Transitown Plaza Williamsville, NY 14221 | 716-634-9081 |
| Yonkers Unemployment Office | 28 Wells Avenue Bldg. 3 Yonkers, NY 10701 | 914-461-9077 |
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