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Missouri Unemployment

Missouri Unemployment Insurance Benefits

Missouri unemployment insurance benefits provide temporary financial assistance to workers who find themselves without a job through no fault of their own, and who also meet additional Missouri unemployment benefits eligibility requirements.

These benefits represent a financial safety net that helps lessen the overall negative effects of unemployment and lost wages on Missouri workers, their families, and the entire Missouri economy. The benefit program is funded through employment taxes paid by participating Missouri employers and is a key to economic recovery.

Unemployment Benefits in Missouri infographic

Missouri Unemployment Services

Websitehttps://labor.mo.gov/unemployed-workers
Private WebsiteMissouri Unemployment
Phone800-320-2519
Apply Onlinehttps://uinteract.labor.mo.gov/benefits/home.do
Weekly Certificationhttps://uinteract.labor.mo.gov/benefits/home.do
Appeal a Denialhttps://labor.mo.gov/DES/Appeals
Find a Local Officehttps://jobs.mo.gov/career-centers
Report Fraudhttps://labor.mo.gov/DES/report_fraud
Coronavirus Updateshttps://labor.mo.gov/coronavirus

Am I Eligible for Unemployment Benefits in Missouri?

Unemployment Benefits Eligibility in Missouri infographic

As a general rule, any worker who applies for Missouri unemployment insurance must meet the following criteria:

  • The claimant must show that the lost job was through no fault of their own – or that the employee quit for good cause, as defined by Missouri law.
  • The claimant must have earned a wage of at least $2,250 – including at least $1,500 during one of the calendar quarters, and at least $750 during the remainder of the base period – from an insured employer during the base period for review.

Benefit Payments and Duration

Base PeriodFirst 4 of the last 5 completed quarters
Alt Base PeriodN/A
Duration of BenefitsWeekly PaymentMaximum Benefits Amount (1 year)
MinMax
8-20 weeks$35$320$6,400

How To Apply for Unemployment Benefits in Missouri

The state of Missouri encourages any unemployed workers to file an unemployment benefits claim as soon as they lose a job.

Missouri’s online claim system, UInteract, is mobile-friendly and available 24 hours a day. Claimants may use UInteract to file the initial claim, along with weekly requests for UI benefits payments. When you first access the system, you must set up a username and password for your account that can be used consistently moving forward for regular unemployment benefits.

The state of Missouri also maintains a phone claims filing system that is available Monday-Friday from 8 a.m. to 5 p.m. at the numbers listed below:

  • Toll-Free: 800-320-2519
  • Jefferson City: 573-751-9040
  • Kansas City: 816-889-3101
  • Springfield: 417-895-6851
  • St. Louis: 314-340-4950

Another unemployment assistance resource available to unemployed workers in Missouri is the Missouri Job Center. The American Job Center program is a nationwide organization that helps connect a potential worker with an available employer. The Missouri Job Center can be a great tool in your job search.

Managing Your Missouri Unemployment Benefits

For each week you’d like to claim benefits, you must submit a weekly certification, which you may complete online. Simply log into the same claims filing system that you used to submit your initial claim and answer the questions about your job and earnings activities for the week before submitting your weekly unemployment claim. 

You must report all wages you’ve earned during the previous week, including tips, commissions, bonuses, show-up time, and military reserve drill pay in your weekly request. You must also show that you are able and available to work each day if a job is offered to you, and must report whether you declined any new work that was offered to you.

appeals and fraud reporting infographic

How Do I Appeal a Decision?

You may request an appeal if you believe a decision was made in error and relevant facts were not appropriately considered. Specific instructions for filing your appeal will be clearly outlined within your determination letter.

After you submit your request for appeal, be prepared to participate in an appeals hearing. If you file an appeal to a determination and you do not participate in the hearing, your request for appeal will be dismissed and the determination regarding your unemployment claim will stay the same.

How Do I Report Fraud?

Unemployment insurance benefit fraud is a serious issue that threatens the integrity of Missouri’s state unemployment insurance program. Fraud places the financial security of the system at risk and wastes Missouri resident taxpayer dollars.

The Missouri Division of Employment Security takes seriously and fully investigates all fraud reports. Those found to have engaged in UI benefits fraud may have their UI benefits canceled,  be fined up to 100 percent of any overpayment amounts, and potentially face imprisonment.

 If you have information about someone who is potentially collecting unemployment compensation on a fraudulent basis, please use the state of Missouri’s online reporting form to voice your concerns.

Missouri Unemployment Office Locations

Missouri Resources and Contacts infographic
Missouri Unemployment Office – Maryville114 West Third StreetMaryville, MO 64468660-582-8980
Missouri Unemployment Office – Nevada621 East Highland Ave #3Nevada, MO 64772-1022417-448-1177
Missouri Unemployment Office – New Madrid420 Virginia AvenueNew Madrid, MO 63869573-748-2778
Missouri Unemployment Office – Park Hills403 Parkway Drive Suite APark Hills, MO 63601-1510573-518-2431
Missouri Unemployment Office – Poplar Bluff1903 Northwood Drive #2Poplar Bluff, MO 63901573-840-9595
Missouri Unemployment Office – Poplar Bluff1716 South BroadwayPoplar Bluff, MO 63901573-785-4727
Missouri Unemployment Office – Rolla1107 KingshighwayRolla, MO 65401573-368-2354
Missouri Unemployment Office – Sedalia515 S. KentuckySedalia, MO 65301660-530-5627
Missouri Unemployment Office – Sikeston202 South KingshighwaySikeston, MO 63801-2946573-472-5250
Missouri Unemployment Office – Springfield1443 N. Robberson Ave #100Springfield, MO 65802417-874-2730
Missouri Unemployment Office – Ozark2900 E SunshineSpringfield, MO 65804417-887-4343
Missouri Unemployment Office – St. Ann715 Northwest Plaza DriveSt. Ann, MO 63074314-615-6010
Missouri Unemployment Office – St. Joseph2202 Frederick Ave.St. Joseph, MO 64507816-387-2380
Missouri Unemployment Office – St. Louis1520 Market Street Suite 3050St. Louis, MO 63103-2634314-589-8000
Missouri Unemployment Office – St. Peters212 Turner BoulevardSt. Peters, MO 63376-1079636-255-6060
Missouri Unemployment Office – St. Roberts194 Eastlawn Suite GSt. Roberts, MO 65583573-451-3109
Missouri Unemployment Office – Trenton1104 Main StreetTrenton, MO 64683660-359-5636
Missouri Unemployment Office – Warrenton111 Steinhagen RoadPO Box 429Warrenton, MO 63383636-456-9467
Missouri Unemployment Office – Washington1108 Washington SquareWashington, MO 63090-5304636-583-9670
Missouri Unemployment Office – West Plains408 Washington Ave #100West Plains, MO 65775-5789417-256-3158 

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