The Complete Guide to Unemployment Benefits in Arkansas

Understanding Unemployment Benefits in Arkansas

Unemployment compensation is common in many developed nations and developing economies. For example, in the United States, both the federal government and the individual government of each state manage the unemployment compensation system.

Unemployment benefits generally depend on the percentage of a worker’s pay over the previous 52 weeks. However, the calculations vary per state. Regardless, payroll taxes on the state and federal level fund the unemployment benefit amount.

Pandemic Relief

During the height of the pandemic, the federal and state governments initiated several unemployment supplement programs to support those who have lost their jobs.

For example, on March 11, 2021, the newly elected President Biden approved a law called the American Rescue Plan which involved a $1.9 trillion COVID-19 relief bill. The law even added a $300 weekly federal unemployment assistance to further aid those in need. However, due to shortages in the labor market, Arkansas decided to end the extra supplement four months early.

Along with the relief stipend, Arkansas also ended the Pandemic Unemployment Assistance (PUA) benefits, Federal Pandemic Unemployment Compensation, Mixed Earner Unemployment Compensation, and Pandemic Emergency Unemployment Compensation.

For more information, the Arkansas Division of Workforce Services continues to provide updates on unemployment benefits filing information.

Arkansas Unemployment Insurance Benefits

In Arkansas, the Department of Workforce Services administers the state’s unemployment insurance benefits program and helps ensure employer compliance with the Arkansas Employment Security Law.

The Arkansas UI benefits program is supported by unemployment insurance taxes from employers, so no worker wages are withheld at any point to help fund the program.

The existence of this unemployment assistance program helps bridge the gap for unemployed workers and their families, helping ensure economic stability across Arkansas.

Arkansas Unemployment Services

Website	dws.arkansas.gov/unemployment
Private Website	Arkansas Unemployment
Phone	855-225-4440
Email	ADWS.Info@arkansas.gov
Apply Online	https://www.ezarc.adws.arkansas.gov
Weekly Certification	File a Weekly Claim
Appeal a Denial	Request a Hearing
Find a Local Office	https://www.dws.arkansas.gov/contact
Report Fraud	Fraud & Identity Theft
Coronavirus Updates	https://pua.arkansas.gov/home

How To Qualify for Unemployment Benefits in Arkansas

To be eligible for unemployment assistance in Arkansas, you must an Arkansas resident and meet each of the following eligibility requirements, as defined by Arkansas law:

• Unemployed, through no fault of your own
• Both physically and mentally able to accept a job when offered
• Available for suitable work, including having child care and transportation in place if needed
• Making a reasonable effort to find a suitable job
• Free of participation or direct interest in a labor dispute
• Free of any disqualifying factors

If you’re not sure whether you qualify, the state of Arkansas encourages you to submit an unemployment claim as soon as you become unemployed so that you can receive an official determination.

Had at Least Minimum Wage Earnings

Similar to other states, Arkansas looks at your work history and income within a certain “base period” to determine your eligibility for unemployment. In this state, the base period spans between four to five quarters before the application has been filed.

You must have obtained at least minimum wage income in two or more quarters during the base period to qualify. Likewise, your earnings during these periods must exceed 35 times your weekly claim.

Had Been Laid off Due to No Fault of Their Own

Another qualifying factor for the unemployment insurance program is the reason for being laid off. In Arkansas, much like in other states, you must not have been at fault for your layoff to be eligible for unemployment benefits. These reasons include the following:

• Being laid off or losing your job as a result of a reduction in force or downsizing
• Being fired because you lack the skills to properly perform the job
• Quitting a position because you believe that you had no other choice but to do so (e.g., experiencing sexual harassment, terrible working conditions, or unethical values)
• Quitting for personal reasons, including disability or health conditions (for temporary disability benefits), relocating, or escaping domestic violence

Are Currently Available for Work

To qualify for unemployment insurance in Arkansas, you must be available to work, able to work, and are currently looking for suitable employment. That said, if someone offers you a position, you must accept it.

According to Arkansas law, suitable work refers to any position that’s similar to what you have done in the past or any job opening in which you have experience and training in.

Additionally, to be “available” for work, you must not have any restrictions hindering you from going to the office and performing your duties.

To ensure that you’re actively looking for a position, you must register through the DWS employment services. They will tell you how many contacts you must accomplish each week and require you to report them once you receive your Unemployment Insurance (UI) benefits.

Benefit Payments and Duration

Base Period	First 4 of the last 5 completed quarters
Alt Base Period	Last 4 completed quarters

Duration of Benefits	Weekly Payment		Maximum Benefits Amount (1 year)
	Min	Max
9-16 weeks	$81	$451	$7,216

How To Apply for Unemployment Benefits in Arkansas

The fastest and easiest way to submit an initial claim for unemployment compensation is by using the Arkansas EZARC system. You’ll need to set up an account, which you may then use to check the status of your claim and to submit your weekly benefits certification.

If you don’t have Internet access, you can file your unemployment assistance claim in person at any Arkansas Workforce Center office. You must have a valid government ID, such as a driver’s license or passport.

Managing Your Unemployment Benefits

Each week that you request UI benefits, you are required to file a weekly benefits claim that shows the state of Arkansas that you remain eligible to receive benefits. You may use the ArkLine interactive voice response system, which is a quick and easy way to file for your weekly unemployment insurance benefits by phone.

You can also choose the ArkNet online system to file your weekly claim. This is usually the fastest and easiest option. You can use the same account you set up when you filed your initial unemployment benefits claim.

Amount and Duration of Benefits in Arkansas

Once you finish filing your unemployment claim, you can start earning your extended benefits. The weekly benefit amount is only 1/26 of your wages during the most lucrative quarter of your base period. At present, the minimum rate is $81 per week, and the maximum is capped at $451 per week. You can compute yours using the Arkansas unemployment calculator.

You can receive benefits for up to 25 weeks in terms of duration. However, additional weeks may be granted if employment security is low and the unemployment rate is high.

How Do I Appeal a Decision?

Both you and your employer have the right to request an appeal for any determination regarding your unemployment benefits claim. You may do so in one of the following ways:

• Complete a written appeal form
• Write an original letter that formally requests an appeal and mail it to the following address:
  Arkansas Appeal Tribunal
  P. O. Box 8013
  Little Rock, Arkansas 72203

For your request to be considered, you must submit it in writing within the 20-day appeal period outlined in your official decision letter.

Reporting Fraud

Unemployment insurance fraud is a serious crime, often with far-reaching implications. Fraud diverts essential unemployment assistance from Arkansas workers who need it most. The Arkansas Division of Workforce Services asks for your assistance and vigilance when it comes to preventing unemployment fraud.

If you are aware of someone who is fraudulently receiving unemployment compensation, please report it using the Arkansas online reporting form. You can also submit a fraud report by phone at 501-682-1058.

Arkansas Unemployment Office Locations

Arkansas Unemployment Office – Harrison	818 Highway 62/65 North PO Box 280 Harrison, AR 72601	870-741-8236
Arkansas Division of Workforce Services	819 Newman Drive Helena, AR 72342-3230	870-338-7415
Arkansas Unemployment Office – Hope	205 Smith Road Suite A Hope, AR 71801	870-777-3421
Arkansas Unemployment Office – Hot Springs	201 Market St Suite A Hot Springs, AR 71901	501-525-3450
Arkansas Unemployment Office – Jonesboro	2311 East Nettleton Street Jonesboro, AR 72401	870-935-5594
Arkansas Unemployment Office – Lake Village	103 Main Street PO Box 806 Lake Village, AR 71653	870-619-4744
Arkansas Unemployment Office – Little Rock	5401 South University Ave. Little Rock, AR 72209	501-682-7719
Arkansas Unemployment Office – Lonoke	902 N. Center Street Lonoke, AR 72086	501-676-2721
Arkansas Unemployment Office – Magnolia	104 Harvey Couch Blvd. PO Box 369 Magnolia, AR 71754	870-234-3440
SAU Tech Adult Educ-ion – Columbia County	104 Harvey Couch Blvd Magnolia, AR 71753	870-234-6064
Arkansas Unemployment Office – Malvern	1735 East Sullenberger PO Box 788 Malvern, AR 72104	501-332-5461
Arkansas Unemployment Office – Mena	1100 College Drive Abernathy Building Mena, AR 71953	479-394-3060
Arkansas Unemployment Office – Monticello	477 South Main Street PO Box 619 Monticello, AR 71655	870-224-7075
Arkansas Unemployment Office – Morrilton	104 E. Railroad Ave Morrilton, AR 72110	501-354-9793
Arkansas Unemployment Office – Mountain Home	1058 Highland Circle Suite 20 Mountain Home, AR 72654	870-425-2386
Arkansas Unemployment Office – Mountain View	211 Blanchard Ave Mountain View, AR 72560	870-269-4070
Arkansas Department of Workforce Services	7648 Victory Blvd Suite B Newport, AR 72112	870-523-3641
Arkansas Unemployment Office – Pulaski County	324 W Pershing Blvd Suite 1 North Little Rock, AR 72114	501-376-4119
Arkansas Unemployment Office – Paragould	1015 Linwood Drive Suite 4 Paragould, AR 72450	870-236-8512
Arkansas Unemployment Office – Pine Bluff	1001 S Tennessee Street Pine Bluff, AR 71601	870-619-4803
Arkansas Unemployment Office – Nevada County	355 W 1st St Prescott, AR 71857	870-887-6626
Arkansas Unemployment Office – Rogers	100 North Dixieland Rd #B1-5 Rogers, AR 72757-0999	479-636-4755
Arkansas Unemployment Office – Russellville	104 South Rochester PO Box 727 Russellville, AR 72801	479-968-2784
Arkansas Unemployment Office – Searcy	501 West Arch Street PO Box 248 Searcy, AR 72145-0248	501-268-8601
Arkansas Unemployment Office – Texarkana	1702 Hampton Rd Texarkana, AR 75503	870-216-4011
Arkansas Unemployment Office – Van Buren	1500 East Main Street Van Buren, AR 72956	479-474-7061
Crawford County Adult Education Center	605 Alma Blvd Circle Van Buren, AR 72956	479-471-0019
Arkansas Unemployment Office – West Memphis	2003 W Broadway West Memphis, AR 72301	870-735-6730