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Federal Records Center


The Federal Records Center (FRC) refers to a facility within the United States where the National Archives and Records Administration (NARA) store federal records, including those related to veterans. These centers act as repositories for important documents, ensuring accessibility and preservation. They aid in providing information for VA benefits, military records, and other federal services to eligible individuals and organizations.

Key Takeaways

  1. The Federal Records Center (FRC) is a facility responsible for the storage, maintenance, and disposal of both physical and electronic records of federal agencies, including VA benefits records.
  2. VA benefits applicants or recipients may need to request records from the FRC as supporting documentation when filing claims, verifying eligibility, or appealing decisions.
  3. It is essential to provide accurate and complete information when requesting records from the FRC to ensure a timely and efficient retrieval process for your VA benefits needs.


The VA benefits term “Federal Records Center” is important because it serves as a centralized storage facility for vital documents and records related to United States federal agencies, including those associated with Veterans Affairs (VA) benefits.

These centers play a crucial role in preserving, maintaining, and organizing records that may be needed for veterans seeking to access their benefits, such as service records, medical documentation, and disability claims.

The efficient management of these records ensures that accurate information can be obtained and processed in a timely manner, thus allowing veterans to receive the benefits they’ve earned and providing them essential support and assistance throughout their lives.


The Federal Records Center (FRC) serves a crucial purpose when it comes to preserving and managing important federal records, which includes the documentation related to VA benefits. The primary goal of the FRC is to provide federal agencies with a secure and centralized location to store and access their records in a systematic manner.

This helps to ensure that information is efficiently maintained, organized, and readily available when needed. In the context of VA benefits, the FRC plays a pivotal role in storing and managing records such as service records, medical records, and other documentation necessary for veterans to receive their entitled benefits.

Moreover, the FRC is not just a storage facility, but it also offers various services that cater to records management throughout their life cycle. This includes indexing, retrieval, and disposition services to assist agencies in managing their records according to federal regulations and policies.

In the case of VA benefits, the FRC’s services help simplify the process for veterans and their families, by providing timely access to records and ensuring that information remains intact for future references and claims. The seamless collaboration between the FRC and the Department of Veterans Affairs fosters a more streamlined and efficient process for veterans to claim their benefits and for the government to deliver its aid to those who have served our country.

Examples of Federal Records Center

The Federal Records Center (FRC) is a system of facilities throughout the United States maintained by the National Archives and Records Administration (NARA) to store and manage federal records. Here are three real-world examples of VA benefits-related records that could be stored and accessed within the FRC system:

Service Treatment Record (STR): The Service Treatment Record is a file that contains a veteran’s medical and dental records from their time in the military. These records are critical in establishing a connection between a veteran’s military service and any subsequent illnesses or injuries. Veterans file claims for service-connected disability compensation with the Department of Veterans Affairs (VA) may need to access their STRs stored at the FRC to provide the necessary documentation.

Military personnel records: A veteran’s military personnel record contains information on their service history, including their dates of service, rank, assignments, and awards. These records are essential when determining eligibility for various VA benefits such as education, home loans, and pension. The FRC system stores and manages these records, facilitating veterans and their families’ access to this information when applying for VA benefits.

Military burial records: The FRC system also manages records related to the burial of veterans, including information on burial benefits and the location of veterans’ gravesites in national cemeteries. This information is crucial for surviving family members applying for VA-provided burial benefits and ensuring proper recognition for the deceased veteran’s service.

Frequently Asked Questions: VA Benefits and Federal Records Center

Q1: What is the Federal Records Center?

The Federal Records Center (FRC) is a network of repositories that store and provide access to non-current records of various governmental bodies, including the Department of Veterans Affairs (VA). It is managed by the National Archives and Records Administration (NARA).

Q2: How do I request my VA records from the Federal Records Center?

To request your VA records from the FRC, you can submit a written request or use the eVetRecs system available on the National Archives website. Your request should include detailed information, such as your full name, Social Security number, date of birth, and dates of service. Additionally, specify the type of records you would like to obtain.

Q3: How long does it take to receive my records from the Federal Records Center?

The time it takes to receive your records depends on multiple factors, such as the complexity of the request and the volume of requests at the FRC. However, it typically takes several weeks. You’ll receive an acknowledgment letter from the National Archives, which will provide an estimated time for processing your request.

Q4: Are there any fees associated with requesting VA records from the Federal Records Center?

Generally, there are no fees associated with requesting VA records for personal use or to support a VA benefits claim. However, fees may apply for non-governmental uses, such as genealogy requests. If fees are applicable, you will be notified by the NARA in advance.

Q5: Can I visit the Federal Records Center in person to obtain my VA records?

Due to the large volume of records stored at the FRC and security concerns, you cannot obtain your VA records by visiting the FRC in person. The FRC advises veterans and their families to submit a request online through the eVetRecs system or by mail for record retrieval.

Q6: What if my VA records from the Federal Records Center are incomplete or damaged?

If you find that your VA records are incomplete or damaged, you may have to contact the VA directly to inform them and seek assistance in obtaining replacements or additional records. The VA can sometimes help reconstruct the records or provide substitute evidence that may assist you in your benefits application process.

Related VA Benefit Terms

  • Document Storage and Retrieval
  • Archived Personnel Files
  • Records Management
  • Veterans Service Records
  • Freedom of Information Act (FOIA) Requests

Sources for More Information