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New Mexico Unemployment

The New Mexico Department of Workforce Services administers the state’s unemployment insurance benefits program to qualified New Mexico workers.

New Mexico Unemployment Benefits

The New Mexico Department of Workforce Services administers the state’s unemployment insurance benefits program, which provides temporary financial assistance to qualified New Mexico workers who meet program requirements. 

Funding for UI benefits in New Mexico comes from employer payroll taxes. No money for the program ever is deducted from employee wages or earnings.

New Mexico Unemployment Services



Private Website

New Mexico Unemployment



Apply Online


Weekly Certification


Appeal a Denial

Request a Hearing

Find a Local Office


Report Fraud

Report UI Fraud Activity

Coronavirus Updates


How To Qualify for New Mexico Unemployment Benefits

New Mexico requires the following to be true for individuals to be considered eligible for UI benefits:

  • A claimant must be unemployed through no fault of his or her own, as outlined by New Mexico law.

  • A claimant must be able to work – physically, emotionally, and mentally capable of working during any week for which unemployment benefits are sought. You cannot collect benefits if you are sick, injured, or disabled.

  • A claimant must be available to accept suitable work when it is offered – in other words, ready to start a job immediately, with no obstacles to accepting work such as transportation or childcare issues

  • A claimant must be an active job seeker – proactively searching for work or means of income.

Benefit Payments and Duration

Base Period

First 4 of the last 5 completed quarters

Alt Base Period

Last 4 completed quarters


Duration of Benefits

Weekly Payment

Maximum Benefits Amount (1 year)



14-26 weeks



$11,986 – $13,286

How Do I Apply for New Mexico Unemployment Benefits?

You can apply for New Mexico UI benefits online or over the phone at 877-664-6984. Agents are available to help you Monday-Friday, 7 a.m. to 5 p.m. The first time you use the New Mexico jobs website, you will be asked to create an account. You will need a valid email address that you can check regularly since future communications will come to this address. It also will be used for account and weekly benefit management and security purposes.

Once you’ve created your account, you will be directed to the My Workforce Connection page which will allow you to register as part of the New Mexico Workforce Connection’s online system. Then you can access the Unemployment Insurance Tax & Claims System by selecting Unemployment Insurance under the Quick Menu.

Managing Your New Mexico Unemployment Benefits

Each week that you submit a claim for weekly UI benefits, you’ll be asked to answer questions about your job search activities, along with your continued ability to accept suitable work when it is offered. You may submit your weekly claim online or over the phone at 877-664-6984.

Unless you gain an official exemption, you will need to conduct a minimum of two work searches per week for every week you claim benefits. You will be required to keep a log of all work search activity, and the New Mexico Department of Workforce Solutions may request documentation of your work search for audit purposes at any time.

How Do I Appeal a Decision?

If the New Mexico Department of Workforce Services denies your claim, you will receive an official Notice of Disqualification in writing. This notice will include a Request for Hearing packet. that will provide all the specific information you need to request an appeal. Your employer also may request an appeal if unsatisfied with the decision regarding your initial claim.

You may file an appeal online through the same New Mexico Workforce Connections account you used to submit your initial claim and each weekly claim.

Your request for appeal moves your claim before the Department of Workforce Services Appeals Tribunal. You will then participate in a telephone hearing before an administrative law judge, where you, along with your former employer, will provide sworn testimony about your claim.

Reporting UI Fraud in New Mexico

People who commit UI fraud face serious penalties in New Mexico, including any of the following:

  • Legal prosecution

  • Jail or prison sentences

  • Property liens

  • Forced repayment of improperly collected UI benefits – plus penalties and fines

  • Garnished wages

  • Forfeiture of future income tax refunds

  • Ineligibility to collect UI benefits in the future

If you have information about potentially fraudulent UI benefits activity, you are strongly encouraged to report it online or call the New Mexico Department of Workforce Solutions UI fraud line at 505-24-FRAUD (505-243-7283).

New Mexico Unemployment Office Locations

New Mexico Unemployment Office – Otero County

901 Alaska Ave

Alamogordo, NM 88310


New Mexico Unemployment Office – Albuquerque

501 Mountain Road NE

Albuquerque, NM 87102


New Mexico Unemployment Office – Artesia

704 W Main

Artesia, NM 88210


New Mexico Unemployment Office – Carlsbad

323 S Halagueno

Carlsbad, NM 88220


New Mexico Unemployment Office – Clovis

111 N Main

Clovis, NM 88101


Deming Workforce Connection

322 E Oak St

Deming, NM 88030


New Mexico Unemployment Office – Espanola

319 Paseo de Onate Street

Espanola, NM 87532


New Mexico Unemployment Office – Farmington

3401 E. 30th Street,

Farmington, NM 87402


Gallup Workforce Connection

2918 E. Highway 66

Gallup, NM 87301


New Mexico Unemployment Office – Hobbs

204 West Park

Hobbs, NM 88240


Las Cruces Workforce Connection

226 South Alameda Blvd.

Las Cruces, NM 88005


New Mexico Unemployment Office – Las Vegas

833 Grand Avenue

Las Vegas, NM 87701


New Mexico Unemployment Office – Valencia County

428 Los Lentes Rd. SE

Los Lunas, NM 87031


New Mexico Unemployment Office – Moriarty

777 Old U.S. Route 66

P.O. Box 939

Moriarty, NM 87035


New Mexico Unemployment Office – Sandoval County

461 Ridgerock Road

Rio Rancho, NM 87124


New Mexico Unemployment Office – Roswell

2110 South Main Street

Roswell, NM 88203


New Mexico Unemployment Office – Ruidoso

709 Mechem Drive

Ruidoso, NM 88345


New Mexico Unemployment Office – Santa Fe

525 Camino De Los Marquez

Ste 200

Santa Fe, NM 87505


Silver City Workforce Connection

420 West Broadway

Silver City, NM 88061


Socorro Workforce Connection

109 Faulkner

Socorro, NM 87801


New Mexico Unemployment Office – Taos

1036 Salazar Road

Taos, NM 87571


Truth or Consequences Workforce Connection

601 Sunset Street

Truth Or Consequences, NM 87901




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