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Office of Accountability and Whistleblower Protection


The Office of Accountability and Whistleblower Protection (OAWP) is a part of the Department of Veterans Affairs (VA) that focuses on promoting accountability and integrity within the organization. It serves as a safe and confidential platform for VA employees and other relevant individuals to report instances of misconduct, mismanagement, or violations of laws and regulations. OAWP exists to ensure that concerns related to the VA are properly addressed, ultimately improving the quality of service and support provided to veterans and their families.

Key Takeaways

  1. The Office of Accountability and Whistleblower Protection (OAWP) was established to improve accountability, transparency, and effectiveness within the Department of Veterans Affairs by protecting whistleblowers and promoting a culture of accountability.
  2. OAWP investigates allegations of misconduct, poor performance, and retaliation against whistleblowers, with a primary focus on protecting VA employees who bring forward evidence of wrongdoing within the organization.
  3. By reporting concerns to OAWP, VA employees and other individuals contribute to the improvement of the quality of care and services provided to veterans, and help ensure that the Department of Veterans Affairs operates with integrity and efficiency.


The VA benefits term “Office of Accountability and Whistleblower Protection” (OAWP) is important because it serves as a safeguard for the integrity, efficiency, and effectiveness of the Department of Veterans Affairs.

OAWP actively protects veterans’ interests by promoting accountability within the VA, addressing instances of misconduct, inefficiency, and other deficiencies by senior officials and employees.

Moreover, OAWP plays a crucial role in protecting the rights of whistleblowers, ensuring that those who report issues or concerns within the VA are free from retaliation.

By fostering an environment of transparency and promoting ethical conduct, OAWP helps maintain public trust and ultimately improve the quality and accessibility of veterans’ benefits and services.


The Office of Accountability and Whistleblower Protection (OAWP) is integral to maintaining ethical standards within the Department of Veterans Affairs (VA). Its core purpose is to address systematic issues related to misconduct, inefficiencies, and retaliation against whistleblowers, who shed light on malpractice within the VA system. By evaluating employee complaints and possible violations, OAWP aims to create an environment of transparency, promoting both the accountability of VA personnel and the protection of employees who courageously report wrongdoing.

This ultimately results in enhanced quality of care and services available to veterans. To achieve these objectives, OAWP works in concert with state agencies, employees, and the public to identify areas of improvement and initiate corrective measures, thereby fostering a culture of trust and integrity within the VA.

By streamlining the process for complaint investigation and resolution, it enables expeditious action in cases where employees face harassment or retaliation for their reports. Consequently, OAWP is instrumental in safeguarding the reputation of the VA while ensuring that the interests and well-being of both employees and veterans are prioritized.

Examples of Office of Accountability and Whistleblower Protection

The Office of Accountability and Whistleblower Protection (OAWP) is a part of the Department of Veterans Affairs (VA) that was established by the VA Accountability and Whistleblower Protection Act of

Its purpose is to ensure accountability and protect whistleblowers in the VA by investigating allegations of misconduct, wrongdoing, or violations of laws, rules, or regulations by VA employees and managers. Here are three real-world examples related to the OAWP and VA Benefits:

Phoenix VA Health Care System Scandal (2014): The VA Office of Inspector General (OIG) investigation into the Phoenix VA Health Care System revealed deliberate manipulation of patient wait times and data, resulting in delayed care for veterans and, in some cases, preventable deaths. Whistleblowers played a major role in bringing this issue to light, leading to broader investigations into VA healthcare practices nationwide. The establishment of the OAWP can be directly linked to this scandal, as it showed the need for increased transparency, accountability, and whistleblower protection within the VA.

The Firing of VA Secretary David Shulkin (2018): In 2018, then-VA Secretary Shulkin was removed from his position due to allegations of ethics violations, mismanagement, and lack of transparency. Shulkin’s removal came after several whistleblowers raised concerns about his conduct, including an expenditure of taxpayer dollars for a personal European trip. The OAWP was involved in the investigation into Shulkin’s actions, highlighting their role in promoting accountability within the VA leadership.

VA Whistleblowers Receiving OAWP Protection (2019): In 2019, the OAWP revealed that it had provided assistance to over 2,000 VA employees who had experienced retaliation for reporting wrongdoing within the department. This included whistleblowers who had reported issues such as improper opioid prescriptions, poor patient care, and financial misconduct. The OAWP’s involvement demonstrates their commitment to promoting transparency and protecting those who come forward to report issues within the department.

FAQ: Office of Accountability and Whistleblower Protection

1. What is the Office of Accountability and Whistleblower Protection (OAWP)?

The Office of Accountability and Whistleblower Protection (OAWP) is an office within the Department of Veterans Affairs (VA) that aims to ensure accountability and integrity within the VA and to protect employees who report wrongdoing within the agency. It investigates allegations of misconduct and whistleblower retaliation, holds employees accountable, and promotes a culture of transparency and openness within the VA.

2. Who can report issues to the OAWP?

VA employees, contractors, veterans, and their families can report issues to the OAWP. This includes issues related to misconduct, retaliation against whistleblowers, or any concerns about the integrity and quality of VA programs and services.

3. How do I report concerns to the OAWP?

You can report concerns to the OAWP by submitting a complaint online through the OAWP online complaint form, contacting the OAWP Hotline by phone, or mailing a complaint to the OAWP office. More information on how to file a complaint can be found on the VA OAWP website.

4. Can I remain anonymous when reporting concerns to the OAWP?

Yes, you have the option to remain anonymous when submitting a complaint to the OAWP. However, providing your contact information will enable OAWP investigators to contact you for more information, making it easier to conduct a thorough investigation.

5. What kind of issues should be reported to the OAWP?

Examples of issues to report to the OAWP include, but are not limited to: misconduct by VA employees or contractors, violations of laws or regulations, gross mismanagement, waste of funds, abuse of authority, and reprisal or retaliation for whistleblowing.

6. How does the OAWP protect whistleblowers from retaliation?

The OAWP is committed to protecting whistleblowers from retaliation and works to ensure that those who report wrongdoing are not subjected to reprisals. This includes referring cases to appropriate offices and officials for investigation, tracking cases to ensure timely and appropriate action, and promoting a culture of openness and accountability within the VA.

Related VA Benefit Terms

  • Whistleblower Retaliation Prevention
  • VA Accountability Act
  • Inspector General Hotline
  • Integrity and Compliance Programs
  • Improper Conduct Investigations

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