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Community Based Outpatient Clinic (CBOC)

Definition The Community Based Outpatient Clinic (CBOC) refers to a healthcare facility that provides primary and preventive healthcare services to veterans within their local communities. CBOCs are part of the Department of Veterans Affairs (VA) healthcare system and are designed to increase accessibility to medical care for veterans. These clinics typically offer services like general […]


The Community Based Outpatient Clinic (CBOC) refers to a healthcare facility that provides primary and preventive healthcare services to veterans within their local communities. CBOCs are part of the Department of Veterans Affairs (VA) healthcare system and are designed to increase accessibility to medical care for veterans. These clinics typically offer services like general outpatient healthcare, mental health counseling, and referrals to specialized care within the larger VA healthcare network.

Key Takeaways

  1. Community Based Outpatient Clinics (CBOCs) are extensions of VA healthcare facilities, providing an accessible and convenient environment for veterans to receive primary care services closer to their homes.
  2. CBOCs offer a range of medical services including mental health, preventive care, and management of chronic conditions, ensuring comprehensive and holistic healthcare for veterans in their communities.
  3. By partnering with local healthcare providers and organizations, CBOCs aim to improve access to quality healthcare, reduce wait times, and enhance the overall healthcare experience for veterans, especially those residing in rural or remote areas.


The term Community Based Outpatient Clinic (CBOC) is important because it refers to a crucial component of the VA benefits system that provides veterans with accessible and high-quality healthcare services.

By offering a more convenient, local option for outpatient care, CBOCs help to reduce the burden on the main VA medical centers and aid in timely healthcare delivery for veterans in need.

These clinics play a significant role in addressing the physical and mental health needs of veterans, ensuring they receive the proper care and support as they reintegrate into their communities after serving their country.

As a critical extension of the Department of Veterans Affairs’ healthcare network, CBOCs are essential for the well-being of veterans and improving their overall quality of life.


The Community Based Outpatient Clinic (CBOC) serves a crucial purpose in assisting veterans to access healthcare services within their own communities, without the need to travel great distances to Veterans Affairs (VA) medical centers. Recognizing the diverse geographical spread of veterans, the VA designed CBOCs to bridge the healthcare gap and provide easily accessible, high-quality care for veterans who reside in rural and remote areas.

A key advantage of these clinics is that they not only cater to urgent and primary care needs but also offer preventive and routine services, ensuring all-around support and care for the well-being of veterans. Additionally, the CBOCs serve as a means to decongest larger VA medical centers and improve overall healthcare efficiency.

These community-based clinics offer a broad range of services tailored specifically for veterans, including but not limited to mental health care, telehealth services, rehabilitation for substance abuse, and specialist referrals. It is important to note that CBOCs not only focus on physical health but also emphasize the psychological well-being of veterans by addressing post-traumatic stress disorder (PTSD), depression, and anxiety-related issues.

This comprehensive approach to healthcare provision ensures that veterans receive the care they have earned and deserve, while simultaneously strengthening the bond between the VA and local communities.

Examples of Community Based Outpatient Clinic (CBOC)

Fayetteville Community Based Outpatient Clinic, Arkansas: This CBOC, located in Fayetteville, Arkansas, is an extension of the Veterans Health Care System of the Ozarks. It provides primary care services to veterans, including preventive health care, routine exams, and medication refills. Additional services offered at this CBOC include mental health care, nutritional counseling, and women’s health services.

San Jose Community Based Outpatient Clinic, California: Operated by the VA Palo Alto Health Care System, the San Jose CBOC in California offers a wide range of services to veterans. These services include primary care, mental health care, optometry, podiatry, and dental services. The clinic also offers specialty care services like cardiology and diabetes management. Telehealth services are available for veterans who may not be able to visit the clinic in person.

Philadelphia VA Community Based Outpatient Clinic, Pennsylvania: As part of the Corporal Michael J. Crescenz VA Medical Center, the Philadelphia VA CBOC provides comprehensive outpatient services for veterans in the Philadelphia area. Services provided include primary care, preventive care, mental health services, and social work services. Additionally, the clinic provides specialized care services like audiology, podiatry, and dermatology.

Community Based Outpatient Clinic (CBOC) FAQs

1. What is a Community Based Outpatient Clinic (CBOC)?

A Community Based Outpatient Clinic (CBOC) is a local VA healthcare facility that provides a range of primary and preventive care services for eligible veterans. This includes general health services, mental health services, and some specialized therapies, among other services.

2. How do I access a CBOC?

To access a CBOC, you need to be enrolled in the VA healthcare system. First, determine your eligibility for VA benefits and then, complete the VA Form 10-10EZ to apply. Once you are enrolled, you can locate your nearest CBOC and schedule an appointment with the provider.

3. What services are available at a CBOC?

CBOCs generally provide primary care, mental health care, preventive health services, and other specialized services such as physical therapy, occupational therapy, and telehealth services. Keep in mind that different CBOCs may offer different services based on the needs of the local veteran population and the availability of specialists.

4. How is a CBOC different from a VA Medical Center?

A CBOC is designed to provide routine outpatient care for veterans in a local setting, while VA Medical Centers are larger facilities that offer a wider range of services, including inpatient care, surgeries, and specialized treatments. CBOCs help fill the gaps in coverage and provide convenient access to care for veterans who may live far away from a VA Medical Center.

5. Are there any costs associated with using a CBOC?

Many services at a CBOC are provided at no cost to the veteran. However, some veterans may be required to pay copayments, deductibles, or other fees depending on their VA enrollment priority group and financial situation. It’s important to verify your specific cost-sharing responsibilities with the VA before accessing care at a CBOC.

Related VA Benefit Terms

  • Primary Care Services
  • Mental Health Counseling
  • Preventive Health Care
  • Women’s Health Services
  • Telehealth

Sources for More Information

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